Dollarama

Customer service! Awesome. Product availability, amazing. Unfortunately can't say about all Dollarama stores. It seems this Dollarama store has everything and more. The ones I go to either don't have the product or it's out of stock which makes it very inconvenient. Nevertheless this is the store I like to shop at. Thank you. Keep up the great work. 👍👍

Today I went with my daughters since we go and shop almost every day. Dehydrated Strawberries are never missing and we love them. But she is 20 months old and today when we opened this bag we found this surprise. One had like a spider web. And it is not the first time that they come out a little stale but we let it go. This time I decided to speak since it is not possible. We understand that they are very cheap products compared to the regular market, but that doesn't mean we are going to eat them like that, much less my 20-month-old baby and his little friend who is also another baby and they share them. I'm waiting for a response from Dollorama or the company since not only adults but also children eat them. For my part, I will no longer consume them.

Place is not adequately maintained as per Covid standards. Prices are reasonable. Not a wide selection of items compared to other dollarama locations. But it works due to the convenience of location. I would advise that each person follow their own sanitization process going in and out of the store and this to be taken seriously. The store staff is doing absolutely nothing to minimize or take precautions to minimize the spread. The staff it self do not sanitize the checkout sections or the carts after each use by a customer. Seen this first hand where a cart used by a customer was just wheeled back to the front for another customer. And of course when going to self checkout. Just walked to the open register the person before me used. No one was even around for me to request it to be sanitized. Due to Covid spread - I think the store should at least do their due diligence to ensure minimization of the spread of Covid if they choose to stay open during this time.

No one in the line, but Sandra(cashier) tells me that I need to use the self checkout. She says it’s what head office prefers. This is so Sandra can do nothing and make the customer do the work. (Lazy) Well I guess that means that anyone can do her job and when things become more automated, she won’t mind losing her job. I asked her to check me out but she refused and told me the machines are all open. You are so rude and lazy!! Never will I go to another Dollarama. It’s not even cheap anymore so no loss.